If you ever find you have been mistreated, misdiagnosed, or discriminated in the healthcare system here, you can make the following complaints.
- To the medical director of the hospital department
- To the Styrian Patient and Care Ombudsman (Patient advocacy for all medical complaints – hospitals, doctors with their own practices or other healthcare professionals)
- To KAGes for complaints at LKH
- To Ärtztekammer Steiermark for complaints against doctors
- ÖGK Ombudsman, BVA Ombudsman, SVS Ombudsman for complaints against health insurance companies
- If you are struggling to navigate the healthcare system here, visit the Gesundheitsdrehscheibe on Annenstrasse. They can help answer healthcare questions and provide support in many different languages.
For those unfamiliar with the term ‘Ombudsman’ (same in German and English), the ombudsman is an independent official who has been appointed to investigate complaints that people make against public organizations.