The Repair Bonus for repairing household electrical items has been changed to the Appliance Rescue Bonus ‘Geräte-Retter-Prämie‘. Individuals can claim up to €130 towards 50% of the repair cost, service or maintance or €30 for a repair cost estimate. This can include items such as televisions, kitchen appliances, electric tools, washing machines, vacum cleaners, computers, tablets and more, the full list of eligible items can be seen here. They no longer cover bikes or mobile phones.

To use the repair bonus, visit their website and fill out the Bon form. After filling out your data with your home address, email, and account number (IBAN), you will be emailed a voucher with a QR code (there is also an option to print it out). You then have up to 3 weeks to redeem your voucher at a participating repair store (there is a search function where you can find a store near you). You will pay the full amount at the store, they will submit the voucher on your behalf and you’ll then receive the 50% rebate (up to €130) by bank transfer to your account. One voucher can be used for one repair and/or one cost estimate. Once this voucher has been redeemed at the participating partner company, a new voucher can be applied for and used for another electrical appliance.

Graz also has a good network of Repair Cafes where you can bring defective items to be fixed by volunteers (clothes, electronics, bikes etc). More info on my post here.

For more tips and updates on life in Graz, follow ‘IlovemyGraz‘ on facebook